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Call Center Hours

Call Center Hours closex
Monday - Thursday
8am - 9pm
Friday
8am - 7pm
Saturday
8am - 5pm
*All times EST

Customer Care

You'll receive the attention you deserve from the HumanaOne customer support team. We're ready to answer your questions about benefits and claims. You can be sure you will be well taken care of at HumanaOne.

Service by phone

We aim to provide fast, friendly service every time you call our Customer Care specialists for answers on claims, benefits, or payments.

Service online

If you prefer to get information online, you can log in to MyHumana, your secure Website, to get detailed information about your plan or send a secure message to our Customer Care team.

Fast and accurate claim payments

Humana is dedicated to providing excellent service - which is why we're committed to paying all claims in a timely and accurate manner.