TRUSTe

HumanaOne is a licensee of the TRUSTe Privacy Program. This Internet Privacy Statement applies only to information on HumanaOne.com.

TRUSTe is an independent organization whose mission is to advance privacy and trust in the Networked world. As this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe.

By displaying the TRUSTe mark, this website has agreed to notify you of:

• What personally identifiable information of yours or third party personal identification is collected from you through the website
• The organization collecting the information
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• The kind of security procedures in place to protect the loss, misuse, or alteration of information under HumanaOne control
• How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this Internet Privacy Statement, you should first contact the Humana Privacy Office, PO Box 1438, Louisville, KY 40202 by postal mail or the Contact Us section of this website.

If you do not receive acknowledgment of your inquiry or your inquiry is not addressed satisfactorily, you should then Contact TRUSTe. TRUSTe will then serve as a liaison with this website to resolve your concerns.

Commitment to Confidentiality

Confidentiality is a top priority at HumanaOne. We are committed to maintaining the highest level of confidentiality with all of the information we receive from this website's users. This Internet Privacy Statement assures you that the information you share with HumanaOne is kept confidential and fully secure.

Links to other websites are available to provide you with additional useful information and services. Links that take you off the HumanaOne.com website are clearly labeled. HumanaOne is not responsible for the privacy policies or actions of those who control other websites. We encourage you to look for and review the privacy policies of any website you visit.

HumanaOne may also partner with third parties and provides links to their websites to offer you additional information and services. You may see both the HumanaOne logo and the third party's logo on these third-party websites. Users of these websites will be aware of who is collecting personal information and who's Internet Privacy Statement applies before they provide personal information. HumanaOne does not have control over our third-party partners' use of your information.

Collection And Use Of Personal Information

Users of this website have the option to provide certain personal information. This personal information may be required in order to receive specific services. By providing such information, you are agreeing that HumanaOne may store, process, and review such information. And we may use this personal information for the purpose for which it was collected.

We collect certain personally identifiable information from our users at different places within this website. Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, mail address, telephone number, etc. Certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and address).

Applicants have the ability to register for access to the secured area of this website. To access the secured website, you may need to provide additional personal information. The registration process enables us to tailor the information you receive.

We may use the voluntarily provided contact information to notify website users of updates, products, services, or upcoming events. Website users who do not wish to receive such notifications via e-mail can choose to opt out of receiving such information. It is our policy that e-mail messages will contain an "unsubscribe" feature, along with instructions on how to execute the unsubscribe function. Applicants may opt out of receiving publications via e-mail by contacting a Customer Service Representative listed within the Contact Us section of this website.

After completing the log in process, website users have the option to change their password and e-mail address. To change your personally identifiable information, please contact a Customer Service Representative listed within the Contact Us section of this website.

We recognize that when website users choose to provide personal information, they trust that we will protect their privacy and will provide them with choices about how that information is to be shared. HumanaOne will not sell, trade, rent or disclose the personal information that you provide unless required to do so by law.

There are instances in which HumanaOne may disclose website user's personal information to our agents, third-party partners, affiliates, and subsidiaries to enable them to perform functions on our behalf. These business functions may include order or service fulfillment, e-mail campaign provider, and/or credit card processing service. These companies are only permitted to share, store and/or use personal information for contracted business purposes.

We may share your personal information when we believe that such action is necessary to: 1) fulfill an enforceable government request; 2) conform with the requirements of the law or legal process; 3) protect or defend our legal rights or property, this website, or other users; or 4) protect your health and safety or the health and safety of this website's users or the general public.

Technology Use On This Website

Information about you and your use of this website is collected through the use of session cookies. Session cookies are small text files that are stored within your computer. These files are used to facilitate your navigation throughout this website.

Persistent cookies are small computer files that are transferred to your computer's hard drive. These stored files are used in the generation of data that is fed to a contracted third party for website usage analysis. Reports created using this information will provide HumanaOne with a better understanding of the use of this website. You may choose one of three different levels of data collection associated with the use of the persistent cookie. Transfer to Persistent Cookie Opt-out Options for more information. Information stored within both session and persistent cookies are not tied to your Personally Identifiable Information.

If you are concerned about the storage and use of cookies, you may be able to direct your Internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive through your Internet browser or other programs. You can also set your browser to refuse all cookies. Please note, however, that some parts of this website may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

To gauge the effectiveness of this website, we may collect non-personal information about our website users. This information may include, among other things, your: IP address, browser type, internet service provider (ISP), domain names, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personal information.

Internal Security Procedures

Information that you share on the website is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using "Secure Socket Layers (SSL)" as it passes between your browser and this website. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy, and confidentiality agreements.

Email

If you send questions or comments to an e-mail address listed within this website or via a contact form located within this website, we will share your correspondence with the associate most capable of addressing your questions and concerns. We will retain your communications until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. We will not keep your e-mail address for secondary purposes. All information and correspondence you share with us will be handled in the strictest confidence.

We may agree that e-mail has become a standard communication tool used by many different parties. Unfortunately by design standard Internet e-mail is not secure. For that reason, please do not use unsecured e-mail to communicate information to us that you may consider to be confidential. Applicants and/or website users needing to communicate confidential information should contact a Customer Service Representative listed within the Contact Us section of this website.

California Privacy Rights

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes.

You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing by contacting the Humana Privacy Office, PO Box 1438, Louisville, KY 40202.

Children's Privacy

This website is not intended for use by children under the age of 18.

Internet Privacy Statement Changes

This Internet Privacy Statement is effective as of July 2000 and was last updated in October 2011. This Internet Privacy Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

If we decide to change our privacy policy, we will post those changes to this Internet Privacy Statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. HumanaOne reserves the right to modify this Internet Privacy Statement at any time, so please review it frequently.

For more information

This website is maintained by Humana Inc, 500 West Main Street, Louisville, KY 40202.